PAY MATTERS is owned and managed by George Vorster.
George has Diplomas in Business Management and Human Resources, as well as numerous
other diplomas and certifications that qualify him to perform the functions that
PAY MATTERS requires to service its customers.
George has over 40 years of practical human resources and payroll experience, having
started his career as a wage clerk at General Tyre and Rubber Company in Port Elizabeth
in June 1975.
George also has extensive management experience. He was promoted to his first management
position as Pay Master for General Tyre in 1979, a position he held until 1987 when
he was promoted to Financial Systems Analyst.
In 1989 George left General Tyre to join the Industex Group in the position of Group
Remuneration Manager, with responsibility for the management of all remuneration,
employee benefits, and related legislative requirements.
The Industex Group consisted of 8 companies employing about 2500 employees, with
manufacturing facilities located in Port Elizabeth, Uitenhage and Wellington, and
sales offices and retail outlets located in all the main centres in South Africa,
and in Europe.
With the introduction of the new Labour legislation early in the 1990’s George was
trained by Dr. Brian van Zyl of Van Zyl Rudd & Associates. George was further privileged
to be mentored by Adv. Carol Rudd for the following ten years, and has since remained
conversant with legislative changes and case law.
In 2001 George was promoted to Human Resource Manager for the Group, with overall
responsibility for the Human Resources, Industrial Relations, Personnel, Payroll,
Training, Medical Services, Reception, Transport, Cleaning and Hygiene, Security,
and Canteen functions.
As the Divisional Manager for Human Resources, George was appointed to the Group’s
Executive Committee, (Excom), and also served on the Board of Trustees for the Group’s
Provident Fund, as well as being a member of its Quality, Health & Safety, Employment
Equity and IT Steering Committees.
The management exposure that George gained while serving on the Excom of a global
operation for almost 10 years was invaluable to his career. It allowed him to gain
an in-depth practical understanding of all facets of the business from a strategic
as well as an operational perspective, and to understand the business's real needs,
and the contribution that the Human Resources Department had to make to ensure that
these needs were satisfied.
George was responsible for all interaction with the trade unions, including chairing
the annual substantive negotiations, formulating and concluding various collective
agreements, conflict resolution, and representing the Company at the CCMA and Labour
When the Group applied for ISO 9001:2000 accreditation George was responsible for
documenting and drawing up all the Group’s Human Resources Policies, Procedures and
Standard Work Instructions.
During his tenure in this position, George also successfully introduced systems to
perform job analysis, performance management and absenteeism control, and also gained
vast experience in providing services for remote users with varied requirements.
George has produced in excess of 4 million payslips, paying away net pay exceeding
In February 2008 Industex Holdings closed most of its operations due to extreme trading
conditions, retaining only the Technical Textiles unit employing 300 workers. Prospects
for the company were bleak, and George elected to go on semi-retirement, working
only 3 days per week thereafter to allow him to pursue his other personal interests.
In July 2008 an Indian organisation, SRF Ltd, bought Industex, and George’s service
was retained on a contract basis to assist the company to settle in and establish
its operations. His responsibilities and duties remained unchanged.
In March 2010 George chose not to renew his contract to allow him to pursue his business
aspirations which resulted in the creation of PAY MATTERS, which was formally launched
in the latter part of January 2012.
Before launching, George finalised the business plan for PAY MATTERS and set up all
the policies, procedures, processes and administration systems that would be required
to ensure that the business model was sound, and capable of delivering superior services
to his customers.