Satisfying an employer’s human resources requirements is our prime function

We welcome the opportunity to be of service to you!

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Copyright © 2023 Pay Matters - Human Resources Specialists

PAIA Manual

“People Management Simplified”

PAY MATTERS is a Human Resources solutions provider located in Gqeberha (Port Elizabeth), South Africa, that offers a comprehensive range of affordable, high quality, legally compliant and reliable Human Resources, Labour Relations and Payroll services to Corporate and SMME employers within the Nelson Mandela Bay Metropole area, (Port Elizabeth, Uitenhage and Despatch), and surrounds.

We are confident that, due to our expertise, 40+ years of demonstrated on-the-job experience, flexible range of services, and our method of conducting business, we can add value to most employers, and look forward to providing a tailor-made solution for you.

We believe that by entrusting your business to PAY MATTERS you can rest assured that the services we provide will be legally compliant, and that your assets and business interests will be protected.


Philosophy and Purpose


Need to gain or maintain your competitive advantage?






Your employees hold the key to your success!


It is our firm belief that the key to success in any organisation is the contribution of its people, and that a workplace where there is mutual trust between management and the workforce will demonstrate higher than average levels of performance.

The challenge for any organisation is to provide a workplace that is capable of, and conducive to, high performance, and then to maximise its performance through the focused and aligned contribution of its people.

However, due to the intricate legislative requirements, people management is complex and requires costly specialist knowledge and skills. It also entails time-consuming high volumes of administration.

It is also true that unfortunately people relationships do become complicated at times, and that disagreements and misconduct will occur. These incidents must be managed correctly to prevent harm to the organisation.

Our services are designed to take care of these matters by assisting organisations to manage and administer their workforces in a manner that not only enhances business performance, but also contributes to the achievement of its strategic and operational objectives.

Our methodologies are proactive rather than reactive, and are designed to ensure that employees are meaningfully employed, encouraged and empowered to contribute to the maximum of their ability, treated fairly, rewarded equitably, and aspire to become the best in whatever it is that they do.

This leads to a high level of job satisfaction; enhanced performance; mutual trust based on respect for each other’s interests; open and honest communication; a high level of discipline; consistency and fairness, and legal compliance.

The consequence when this is achieved is a stable and harmonious high performance workplace.

This philosophy informs the work that we do.


We would like to partner with like-minded organisations to assist them to manage their workforce in a manner that benefits all their stakeholders.

Key to success

About Us